6 Key Tips for Improving Your Team’s Customer Service Skills

In business nowadays, the make or break factor to your success is the experience you’re providing to your customers. You could nail every single other aspect of your business, but if your customers aren’t happy, they won’t be coming back to you, and word of mouth about bad experiences travels fast. This is why it’s essential for your business to be proactive in providing the very best experience it can, which means brushing up on your team’s customer service skills. Today, we’re going to detail six vital tips you can use to improve their skills and ultimately enhance the success of your business.…

6 Tips for Setting Up a Productive Company Meeting

Probably, you are one of the victims of long and boring meetings. In the end, you say to yourself, “what a waste of time. At least I could have stayed at my business and landed some awesome clients.” Honestly, you are not alone. Others have experienced the same. And the issue isn’t that the people who attend the meeting are boring. It’s just that there was no strategic plan that was laid down before the meeting was commenced. Fortunately, you can make your business meeting a success, and you don’t have to be perfect.…

5 Facets of Contract Management to Prioritize – and Why

Successful contract management isn’t always easy, especially when you hold multiple contracts with the same vendor. But, if you want your business to succeed, your employees to stay happy, and your client relationships to continue, then strong contract management is a must. Fortunately, the days of sticking paper copies of contracts into a filing cabinet are behind us. And it’s a good thing, too, because it’s so much easier to keep track of important details of your contracts, such as expiration dates and mutual obligations, when you can use software to help you.…

How to Find Professionals Online to Assist You in Selling Your Business

It isn’t easy to sell a business, as investors are extremely cautious when looking to acquire an ongoing concern, and in order to stand the best chance of a quick sale, there are online professionals who can help you. When a person wishes to sell a property, where do they go? Well, an established conveyancing lawyer would be the ideal person to talk to, and when looking to sell a business, the conveyancing lawyer has extensive connections with commercial investors. Presenting the Business in its Best Light Much like you would valet your car before putting it on the market, you need to present your business with its best foot forward, so to speak.…

Employers Need to Cater for The Older Worker: 3 Ways to Do it

The 2016 census had revealed, that 1 in 5 Canadians aged 65 and over were reported to be working during the year of 2015. This statistic translates to almost 1.1 million individuals and is the highest proportion that has been recorded since the 1981 Census. On top of this, an estimated 30 per cent of the seniors who said they worked in 2015 also acknowledged that they did so on a full-time basis across the entire year. If you run a business in Canada, then it is very likely that you’ll have a least one older employee within your workplace.…

How Colour Psychology Can Influence An Interviewers Decision

When you’ve secured an interview at your dream company, the first thing you think of is what to wear. You want to strike the balance between looking good and showing off your personality without compromising the performance of your 30-minute interrogation with one of the high-brow bosses. There is one trick to win them over though — and it’s all about colour psychology. Simply put, colour psychology is the study of hues as a determinant of human behaviour. Although qualifications, experience and work ethic play a huge part in the interview process, dressing in a particular way can build up a great first impression and help you secure the job.…

A Guide to Running a Healthcare Facility: 6 Success Tips Inside

Running a healthcare facility can be rewarding work because you are able to save and improve people’s lives each day. There is also the potential for great success in this industry because healthcare will always be in demand. While there are many benefits to running a healthcare facility, it also has many hurdles and challenges to overcome which are entirely different from running a regular business. You must be able to provide the best possible care for your patients while still operating a facility that makes money.…

5 Success Strategies Startups Can Learn from Big Brands

Just as people have role models they look up to and want to be like, small brands have bigger brands that have attained the heights they desire to reach someday. Every brand aims at generating sales, increasing their conversion rates, and building their brand reputation. Growing a brand can be quite tasking and exhilarating, as businesses don’t survive on just luck. This increases the need to learn from others who have been there. One lesson to pick from big brands is treating your employees rightly.…

4 Questions To Ask Your Accountant About the 2019 Trump Tax Cuts

As the time to file your 2018 taxes looms closer, you may be feeling the stress of having to learn some of the new tax laws that were created and signed into law by the Trump Administration in 2017. Knowing whether to file jointly with your spouse or individually or how to claim medical expenses for the year can be confusing when new laws take effect. However, making a list of questions for your tax accountant before you submit your information can give you peace of mind that you are following the reform’s guidelines properly.…

How Should Employers Cater for Older Workers

The U.S. jobs had released a report in July 2017, that revealed around 19% of people aged 65+ were working at least working part-time during the second quarter of 2017. This recording of employment to population ratio is the highest it’s been in 55 years. On top of that, the Labor Department’s good employment report has recently records that the number of individuals aged over 85 who are still working is also increasing. If you’re an employer in the US, then there is a very good chance that there’ll be at least one elderly citizen within your workplace.…