Telephone Errors That Drive Customers Away

As we all know, most business is conducted over the phone and if your incoming business calls are mishandled for any reason, the consequences could be dire. Such is the importance of telephone answering, that many companies go the huge expense of directly employing a receptionist – who is charged with a number of tasks. If you are wondering about the possible telephone scenarios that could damage your business, here are the main ones. Unanswered Calls This is the “Kiss of Death” for any business and to make it worse, you have no idea how many calls have gone unanswered and subsequently, how many orders you let slip away.…

More Than Blue Bins – Recycling Creatively

The world is producing an estimated 2.12 billion tonnes of waste each year, with future estimated expected to hit 4 billion by 2100. Legislation and government action can only get us so far, and so, there are pockets of people all around the world who are looking to take matters into their own, creative hands. We’re joined by Reconomy, a leading cage tipper company who can aid businesses with responsible waste disposal, to take a look at the talented minds behind some of the most unique recycling initiatives around the globe.…

Do I Need Business Insurance If I Work From Home?

With more people dedicating the time, money and effort necessary to start their own businesses from home, more people are wondering what they need to do to get everything in place for their businesses to flourish. As well as customers, a decent marketing strategy and the skills required to fill the position, a few logistical bits and pieces need to adhered to in order to give your company the sheen of professionalism. Even if it is simply yourself, your mobile phone and your laptop.…

A More Productive Day with the Right Chair (Infographic)

If we have a boring, drab and dull workspace, it probably doesn’t give us much motivation for the day. This is why having an enjoyable, well decorated workspace can really make you much more productive and willing to work. We’ve heard of tonnes of ways over the years in which we can get more motivation from our work environment: buying plants, letting in more natural light, playing music, working outside, etc. But have you ever thought about what your office chair could do for you?…

How to Improve Vital Consumer Relationships

If you want your business to grow, then you need a solid foundation that consists of loyal customers. The stronger your relationship with your customers, the stronger your business becomes. The most successful companies in the world have recognized this fact, and the same tactics that they use to build those positive relationships can be used for your business, no matter the size or industry sector. Building strong customer relationships can take time and some serious dedication, but by using the following techniques, you too could be building a loyal base that will help you see your business flourish.…

Growth Hacking 101: Explode Your Business with These 5 Ways to Reach More Customers

A customer base is the lifeblood of any business. Nowadays, due to the increasing demands for brands, attracting new customer has become an uphill task. In fact, research has shown that it is more expensive to acquire new customers than to keep the existing ones. However, a stream of new customers enables the business to increase profits and expand. Below are ways to help you improve your customer base. Know Your Audience The target audience is the group of potential customers you intend to reach.…

4 Tips on How to Deal with Workplace Injuries

In any business big or small, there is always a risk of workplace injuries occurring. Sometimes, you may have to deal with an employee who has sustained an injury at work, which can feel like an extra stress placed on top of what you are already dealing with. Ultimately, the well-being of your employees comes first, which means you must have a foolproof plan in place for when a workplace injury happens. Such a plan will ensure your company remains a safe, supportive and efficient one to work for.…

5 Reasons Why Freelancers Should Use Virtual Addresses

Freelancers face unique challenges. While they are technically small businesses, they do things differently from small businesses in many ways. For instance, most freelancers run their businesses from home. When business growth happens for a freelancer, their first step isn’t usually to go rent a facility or office. Instead, they work on growing their company from home. The use of virtual addresses lets freelancers do just that. When you want to grow your freelance business just to make it more manageable and scalable, a virtual address from service providers like Virtualaddress.com.au can be the solution.…

Where to Look for Best Serviced Office Locations

If you’re looking for a budget-friendly office space that accommodates all your business needs, a serviced office could be your best bet. In this article, we’re going to give you a tour of five of the world’s best areas for serviced office locations. First, let’s talk a little more about what serviced offices are and who needs them. What is a serviced office? A serviced office is owned by a facility management company typically owning a building full of fully-equipped offices.…

6 Ways Freelancers Can Benefit from a Virtual Office

Virtual offices are being used more and more by companies of all sizes. Some of these companies are setting up international headquarters and use a virtual office to test the waters. Other companies are experiencing growth and want to see if a virtual office will help provide the support they need during a transition to something bigger. Interestingly enough, many freelancers are finding that a virtual office helps support them – and it’s often the only support they really need. If you are a freelancer, consider this: if you could get the support you need without moving from your home office to a leased facility, would you?…