Improve the Customer Experience with these Restaurant Design Tips

Customer experience is one of the most important aspects of running a successful business in general, if not the most important. However, when it comes to the restaurant business, customer satisfaction is without a doubt the number one feature to maintain. People generally come to restaurants for relaxation, chats and good food, so they will return to the place as long as the establishment is doing its best to provide them with the best possible experience on all three accounts. In case you own a restaurant or are planning to start a new one, check out the following tips to incorporate elements of customer satisfaction right into the design of the restaurant itself.…

Client Retention: Five Ways to Improve Your B2B Customer Loyalty

Customer loyalty is often associated with B2C markets. But in order to stand out in often saturated and competitive sectors, B2B companies should use it as a way to ensure they don’t lose their customers to competitors too. From creating repeat business to achieving bigger sales, there are many benefits of achieving customer loyalty. However, it is especially important for B2B businesses because they often focus on finding new customers, rather than keeping their current ones engaged, interested and happy. Research from Gallup, a research-based global performance management consulting company, has shown this is a problem.…

Digital Nomad + Virtual Services = Epic Digital Business

Do you fit the definition of a digital nomad? “Digital nomads are a type of people who use telecommunications technologies to earn a living and, more generally, conduct their life in a nomadic manner.” credit The ability to run your business while globe-trotting from one location to the next is a dream that’s been had by many, but realized by very few in days gone by. However, with the rise in affordable, quality digital services like digital offices, digital phone numbers, digital staff, and online business management software, there’s never been a better time to become a digital nomad.…

How to Easily Avoid Billing Problems with Clients

Every business will want to enjoy a long-lasting relationship with their clients; after all, it’s proven that retaining clients is more cost-effective than finding new ones. Keeping your clients happy is, therefore, a crucial element of curating a successful business, and all matters need to be taken seriously, especially when it comes to billing them. Fortunately, there are tactics and technologies you can use to handle the request with grace. Find out how to avoid billing problems with clients. Introduce a Late Payment Policy Avoid late payments by introducing a late payment policy, which will encourage clients to pay a bill once the work is complete immediately.…

What to Do When You’re Not Getting Payment from a Client

We are all well aware that some clients are more willing to pay for your services than others. However, some clients don’t pay their bills/ invoices, and this is a huger problem many SME’s face regularly. Why does this happen? Why do clients continue to not pay their invoices? Having a client not paying can be very frustrating, however you need to be sure you take the correct procedures in order to deal with this client, and ensure this doesn’t happen again.…

Why Social Media for SME Businesses is Not a Gold Mine

Everywhere you look online, there is discussion on the magnificence and potency of social media. There are renowned authors churning out books on how to use social media for businesses. There are also self-acclaimed experts showing off their “achievements” with case studies of businesses that they helped to achieve “success” using social media. This picture is enough to make small business owners grow a fixation for social media marketing. But it is not all fine and dandy. This survey showed that over 60% of businesses haven’t seen any return on investments on the social media activities.…

How to Keep Your Startup Business Growing in 2017

Actualising an idea into a running business is an up task for many people. You need a good foundation to keep the business operational and growing so as to attain both long-term and short-term goals. What is your next step after launching a product and identifying the target market? Growing a startup hard as most people tend to focus on the returns and forget that the business requires input. The following are essential tips to keep your startup business growing in 2017.…

Opening the Online Floodgates in Equine Industry

The business of selling equestrian supplies has long been a traditional one, going back to the days of the blacksmith. Even a few years ago, it consisted mainly of small mom and pop stores that carried as broad a range as possible of equestrian equipment. Customers searching for more variety and specificity in equine equipment had to turn to catalogs to find products suitable to their needs. For years, this business model remained unchanged until the advent of ecommerce. As it has done for many other niche businesses, the online marketplace has thrown open the floodgates to a broad range of customers who can now purchase equine supplies from the comfort of their couches with just the click of a mouse.…

Good Organization is a Trait of a Successful Startup

For a startup, organizational structure must not be an afterthought, but a result of careful planning. Pay no heed to mythical origin stories that claim startups simply come into existence with a group of friends meeting at a basement or garage. Well, it takes much more than brainstorming and big dreams to launch a successful company. In fact, many of the pitfalls on the road to success are related to poor organizational planning and execution. Cover all the bases First of all, startup founders have to strategize on the structure of the company and lay the groundwork for daily operations.…

3 Ways to Give Your Business a Makeover

Unless you’re a retro fashionista, it’s unlikely that you go around wearing the same styles people wore several decades ago. Fashion is constantly evolving, and not just because humans are prone to changing their minds. Change is an indication of progress, and if you’re still doing all of the same things you were doing years ago, you probably haven’t progressed very far. Companies work the same way. It’s easy to fall into familiar routines, but if you really want to succeed, it’s important to shake things up every now and then.…