No matter what industry you are in or the size of your business, the importance of customer satisfaction cannot be overstated. No business will succeed if they do not take action to keep their customers satisfied, as happy customers results in repeat business, good reviews and recommendations to bring in new customers along with the development of a positive reputation for your brand. Customer Service Customer service is incredibly important when it comes to customer satisfaction and many consumers will be willing to pay more for a company that provides excellent customer service.…